Residents of one Norfolk village road went through a freezing night after their gas supply failed, leaving them without heating.
As temperatures dropped as low as minus five degrees, people living in 42 homes in Gallus Close, Northrepps, near Cromer, were forced to wrap themselves in extra jumpers and blankets and fill up hot water bottles in a desperate attempt to keep warm.
One resident, Alison Osborne-Watts, 32, who lives with her husband, William, and sons Rubaan, four, and Raffety, one-and-a-half, said: 'It's been pretty traumatic. Some people moved out overnight, but we didn't have any other accommodation to go to. It's hard enough when you're an adult but when you've got young children to look after it's quite frightening.
'People started losing the use of their gas hobs from about 6pm yesterday (Wednesday, February 28).
'Then they started losing their boilers so their heating wouldn't work. Ours was going on and off, but then we lost it by 8pm.'
Mrs Osborne-Watts said it had been particularly worrying for a number of vulnerable people on the road, which was built as an estate.
She said: 'There's one with a three-month-old baby and another with a four-month-old baby, and there are some pensioners here as well. When I went into my son's room this morning the temperature was 12 degrees.'
Mrs Osborne-Watts said residents called their supplier, Calor Gas to se if they could help.
She said: 'Virtually all of us called Calor overnight with our concerns.
'We were told the engineer wouldn't come out last night because of the adverse weather conditions. We were told it was unlikely someone would come out today as well.'
But luckily for the residents, an engineer was able to make it to the site and gas was restored around midday today.
Mrs Osborne-Watts said other Northrepps residents had been 'wonderful', helping out those homes affected by loaning electrical heaters and extra blankets.
She said: 'The community spirit has been great. We had three portable heaters that were leant to us to try and keep the children warm. For people to offer blankets and heaters to others they don't know is really kind - this village is fantastic.'
Comments: Our rules
We want our comments to be a lively and valuable part of our community - a place where readers can debate and engage with the most important local issues. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused.
Please report any comments that break our rules.
Read the rules here