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Hotel given zero food hygiene rating after customer complaint

PUBLISHED: 08:50 03 May 2019 | UPDATED: 11:47 03 May 2019

The Manor Hotel, in Mundesley, has recieved a zero rating for food hygiene. PHOTO: ANTONY KELLY

The Manor Hotel, in Mundesley, has recieved a zero rating for food hygiene. PHOTO: ANTONY KELLY

© ARCHANT NORFOLK 2012

A north Norfolk hotel has been given a zero food hygiene rating following a complaint from a customer.

The Manor Hotel, in Mundesley, has recieved a zero rating for food hygiene. PHOTO: COLIN FINCHThe Manor Hotel, in Mundesley, has recieved a zero rating for food hygiene. PHOTO: COLIN FINCH

Manor Hotel, on Beach Road, Mundesley, was inspected by North Norfolk District Council (NNDC) and the Food Standards Agency (FSA) after a customer made a complaint.

An NNDC spokesperson said: “Council staff inspected Manor Hotel, in Mundesley, in February following a customer complaint on Tuesday, February 26.

“A further inspection was carried out two weeks later where the FSA rating was given.”

They added: “The council is confident the owner is making improvements and a further inspection has been scheduled for October.

“The premises will again be rated with further details published on the FSA website”.

A council spokesperson said no detailed report was produced as the inspection was not a routine check.

The Manor Hotel's manager declined to comment.

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