Hundreds of people from Norfolk's flood-hit Broads villages piled into a packed out hall for a crucial meeting into recent flooding.
Thousands of households across the region have suffered from flooding this winter - including the Broads villages of Wroxham, Hoveton and Horning, and Potter Heigham, Hickling and Martham.
More than 200 people attended the meeting held at Hickling Barn Community Centre on Friday (February 2), getting the opportunity to have their voices heard by a panel of industry experts.
READ MORE: Bursting on the Broads! Villagers forced by floods to use public loos for TWO MONTHS
The meeting was called by North Norfolk MP Duncan Baker, with representatives from Anglian Water, Norfolk County Council and the Environment Agency, as well as the Internal Drainage Board and Flood Resilience Programme.
Mr Baker said: “This was never going to be an easy meeting to tackle, but I am so pleased to have given my residents the platform and chance they deserve to have their voices heard.
"Clearly problems exist - the response has not been good enough and climate change is not going to make flooding go away.
"We were never going to walk away with a ‘eureka’ moment to solve all the problems, but I’m heartened that the agencies have promised swifter action, more investment and a review of their systems in the affected villages.
"My job is to hold them to account and try to sort out the somewhat disjointed and uncoordinated way some of the flood response works."
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Susan Adkins, from Hickling, attended the meeting.
Mrs Adkins and dozens of other households in Staithe Road near Hickling Broad have been unable to use their water because of recent flooding.
"It's a step in the right direction, which is what we hoped," she said.
"The work starts now and we've got to put all these words into actions.
"Not everyone was happy, but it has got people talking and allowed us all to speak to the right people."
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